Our Fifth Annual Franchisee Convention took us south of the border once again to Cancun, Mexico! Our theme was Can’t Stop the MoJo meant to celebrate our most successful year to date that included 234 territories open across 32 states. We had a wonderful week sharing ideas, learning from one another, and welcoming new faces to the MoJo family with over 300 attendees!
Mosquito Joe President Lou Schager kicked off the event with his State of MoJo address to cover our progress as a franchise system so far and our goals for the coming year. Keynote speaker, Scott Deming, discussed the impact that superb customer service, empathetic interactions, and self awareness can have on the success of a business. He left the crowd inspired to bring the MoJo brand to life and make a difference in the lives of our customers through personality, kindness, and superior customer service.
Throughout the week, franchisees attended a variety of breakout sessions in marketing, operations, and sales. These hour-long meetings offered franchisees the chance to learn about more nuanced topics in the mosquito control industry and specifically about the Mosquito Joe business model. New additions this year included two other keynote speakers on the topics of mosquito control and employment as well as more roundtable sessions. These shorter discussion-based sessions allow franchisees to discuss a variety of topics in smaller groups and a more relaxed environment. This year we were excited to induct 6 franchisees into our prestigious Million Dollar Club who serve as ambassadors to the system throughout the year.
Of course, we couldn’t leave Cancun without having a little fun! We started the week off with a welcome cocktail reception and dinner, which gave everyone a chance to unwind after a long day of traveling. Our highlight event, the annual awards dinner and ceremony, was the following night. This was our chance to recognize some of our standout franchisees from the previous year while enjoying great food and even better company. We closed out the week with an electric beach party Friday night, allowing everyone to relax after an extremely productive few days.
At every Convention, we are amazed at the growth of this company, and this year was no different. Our franchisees are the reason Mosquito Joe is such a successful business. Thank you to all of our franchisees, vendors, and staff who attended this year’s event to make it so special.