Our support system lets you focus on the big picture

Our support system lets you focus on the big picture | ShelfGenie

Unlike many home improvement industry businesses, ShelfGenie offers franchisee support from sale through job completion

As a home improvement industry franchise, ShelfGenie has already earned a high level of trust, a lot of repeat business and glowing reviews from clients. That reputation wouldn’t be possible without our franchisees, so we prioritize our support systems from end to end.

ShelfGenie has made a name for itself since 2007, offering custom storage solutions and Glide-Out shelving to clients in ways that help them better utilize their space. We are the only national Glide-Out shelving franchise that manufactures all our custom storage solutions at our own factory. Our Glide-Out shelving offers clients low-cost remodeling solutions that eliminate sources of frustration and restore the joy clients get from their homes.

Franchisees find their joy in doing meaningful work without the hassle of maintaining a storefront or a warehouse space, since every solution is custom-designed and manufactured. That’s part of ShelfGenie’s promise of ongoing support.

How we help you

Administrative. ShelfGenie maintains a world class Business Support Center at our home office in Atlanta. This team of seasoned professionals will help keep you organized by managing your calendar, booking appointments and reminding your client when an appointment is pending. They also follow up with leads to generate more business.

Client services. We maintain brand consistency by having our support team interact with your clients from the moment they become clients. We keep them apprised of appointments, make sure they’re happy with the progress, and follow up with them after a job is completed, making sure everything runs smoothly. This kind of support is designed to dovetail perfectly with your own face-to-face interactions with your clients.

Sales. ShelfGenie’s name recognition means you may ramp up quickly in some areas. We’ll help you build your client base at a pace that works for you, allowing you to add team members as needed to handle the capacity.

Recognized for our support

We made the cut this year for the Franchise 500, Entrepreneur magazine’s annual ranking of franchise companies. It’s the seventh consecutive year we were included in the prestigious rankings, which are based on the magazine’s analysis of a number of factors, including franchisee support.

Our franchise is appealing, particularly to first-time entrepreneurs, because of our low overhead and startup costs, and because we have such thorough training and support. As home improvement statistics increasingly show, more and more homeowners are choosing to age in place, which means they often need to find ways to make their homes more accessible. ShelfGenie can provide those solutions at a much lower cost than traditional remodeling, creating more opportunities for our franchisees to earn business.

The assistance we offer lets franchisees focus on growing their businesses.

“They have really great systems in place, from the WishPortal software system to managing the business,” says Cynthia Comito, who owns two ShelfGenie territories in San Diego. “It helps keep the franchisee on track and aware of everything. You know where every one of your clients is in the design process, where the orders are, how sales are going, everything. You can’t miss anything.

“That’s helpful because you don’t have to reinvent the wheel every time. You can track your progress and see how you’re doing on the dashboard, how well you’re doing or areas where you need to improve.”

To learn more

We have 160 territories in the U.S., and we’re a leader in the franchised home improvement industry. Our low startup costs begin at $70,100, and our top-rated storage solutions franchise is poised for rapid growth.